FREQUENTLY ASKED QUESTIONS

IMPORTANT RIVER INFORMATION
  • please do not litter - $200 fine

  • trash bags are provided by your outfitter

  • no glass or Styrofoam on the river - $500 fine

  • please do not trespass on private property

  • do not take keys or valuables - they can get lost

  • use sun protection - hats, sunglasses, sunscreen

  • river shoes are recommended

  • use life jackets for children

Law enforcement and emergency medical services are available to protect you and the river !!
Is Everyone required to check in?
EVERYONE IS REQUIRED TO CHECK-IN AT OFFICE UPON ENTERING. WE NEED SIGNATURES FOR WAIVER, WILL GIVE YOU ASSIGNED SITE #, GIVE CAR TAGS AND BALANCE DUE TO BE PAID.
Are Visitors allowed to our campsite?
VISITORS ARE REQUIRED TO CHECK-IN FIRST. WE ALSO NEED THEIR SIGNATURE FOR WAIVER AND PAYMENT FOR VISITORS FEE THAT ALLOWS THEM TO STAY UNTIL 7:00 PM OF THAT DAY.
Do you accept credit cards?
WE DO NOT ACCEPT CREDIT CARDS AT ALL. WE WILL HAPPILY TAKE A CHECK WITH A REQUIRED TEXAS DRIVERS LICENSE NUMBER, AND OF COURSE CASH IS ALWAYS WELCOME…..WET OR DRY!!
How many RV Sites do you have?
WE OFFER 6 RV SITES EACH INCLUDING ELECTRICITY [30 AMP] AND WATER. EACH SITE HAS PICNIC TABLE, TRASH CAN AND MOST HAVE A FIRE PIT. A FEW SITES ARE LOCATED ON SMALL HILL OVERLOOKING RIVER…WITH GREAT VIEWS. OTHERS ARE JUST A SHORT WALK TO RIVER AND MOST OFFER PLENTY OF ROOM.
Are there picnic tables at all the campsites?
TENT SITES ALL HAVE PICNIC TABLES AND TRASH CANS…..ALL HAVE FIRE PITS. WE NOW HAVE EVEN MORE SITES DIRECTLY ON RIVER/ALL ON EVEN GROUND….ALL SITES HAVE ELECTRIC.
Do you have restrooms & showers?
WE DO HAVE A CENTRAL BATHHOUSE WITH TEMPERED WATER SHOWERS {FREE} AND TOILETS. WE MAKE A VALIANT EFFORT TO KEEP IT CLEAN AND SUPPLIED. PLEASE HELP US HELP YOU! WE ALSO OFFER PORT-A-POTTIES.
Do you rent tubes & rafts & provide shuttle?
WE OFFER TUBE AND RAFT RENTALS DAILY. OFFICE OPENS AT 9AM. TRIPS RANGE FROM 2-6HOURS DEPENDING ON HOW LONG YOU’D LIKE TO BE ON THE RIVER. WE HAVE DIFFERENT PUT-INS AND TAKE-OUTS ACCORDINGLY. OUR RATES ARE VERY REASONABLE AND INCLUDE ALL TAXES, SHUTTLE, AND PARKING. NO BOTTLES OR STYROFOAM ARE ALLOWED ON THE RIVER, AND AT TIMES THERE ARE OFFICERS IN THE RIVER TO CHECK ICE CHESTS. NO PRIVATE EQUIPMENT.

TIP - IF YOU HAVE A LARGE GROUP WANTING TO TUBE TOGETHER WE RECOMMEND SENDING ONE PERSON TO THE OFFICE WITH THE NUMBER OF TUBES NEEDED/LENGTH OF TRIP DESIRED/PAYMENT. THIS WILL REALLY SPEED UP THE PROCESS AND GET YOU ON THE RIVER MUCH QUICKER.

Do you allow pets?
NO-SORRY……ABSOLUTELY NO PETS ALLOWED….!!!!!!
Can we choose our campsites?
WE DO PRE-ASSIGN SITES AND DO OUR BEST TO ACCOMMODATE YOUR NEEDS AT TIME OF BOOKING, BASED ON AVAILABILITY. RESERVATIONS ARE HIGHLY ADVISED. THE CABINS ESPECIALLY DO BOOK UP WELL IN ADVANCE.
Do you provide security?
SECURITY----OUR STAFF PATROLS THE GROUNDS THROUGHOUT THE DAY/WEEKDAYS THE OFFICE IS OPEN UNTIL 5PM OR UNTIL ALL EQUIPMENT IS BACK. WE DO HAVE A COMAL COUNTY SHERIFFS OFFICER ON DUTY MOST WEEKENDS AND HOLIDAYS TO HELP PATROL, ANSWER QUESTIONS, OR TEND TO PROBLEMS SHOULD THEY ARISE. THE OFFICER USUALLY TAKES OVER FOR US FROM APPROX 10PM UNTIL 2AM…….SO WE CAN SLEEP!
What is your cancellation policy?
WE DO REQUIRE AT LEAST A 14 DAY ADVANCE NOTICE OF CANCELLATION OR CHANGES. Learn more here...
NO REFUNDS DUE TO WEATHER. SUMMER WEEKENDS REQUIRE AT LEAST A 2 NIGHTS STAY AND HOLIDAYS A 3 NIGHT STAY.

Please familiarize yourself with our
Rental Policies & Reservation Information before your arrival.

© Copyright 2009-2017 • Gilligan's Island • 9360 River Road • New Braunfels • Texas 78132 • (830) 964-2456 • All Rights Reserved

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