Is Everyone required to check in ?
EVERYONE IS REQUIRED TO CHECK-IN AT OFFICE UPON ENTERING.
WE NEED SIGNATURES FOR WAIVER, WILL GIVE YOU ASSIGNED
SITE #, GIVE CAR TAGS AND BALANCE DUE TO BE PAID.
Are Visitors allowed to our campsite ?
VISITORS ARE REQUIRED TO CHECK-IN FIRST. WE ALSO NEED
THEIR SIGNATURE FOR WAIVER AND PAYMENT FOR VISITORS
FEE THAT ALLOWS THEM TO STAY UNTIL 9:00 PM OF THAT DAY.
Do you accept credit cards ?
WE DO NOT ACCEPT CREDIT CARDS AT ALL. WE WILL HAPPILY
TAKE A CHECK WITH A REQUIRED TEXAS DRIVERS LICENSE
NUMBER, AND OF COURSE CASH IS ALWAYS WELCOME…..WET
OR DRY!!
How many RV Sites do you have ?
WE OFFER 6 RV SITES EACH INCLUDING ELECTRICITY [30 AMP] AND WATER. EACH SITE HAS PICNIC TABLE, TRASH CAN AND MOST
HAVE A FIRE PIT. A FEW SITES ARE LOCATED ON SMALL HILL
OVERLOOKING RIVER…WITH GREAT VIEWS. OTHERS ARE JUST A
SHORT WALK TO RIVER AND MOST OFFER PLENTY OF ROOM.
Are there picnic tables at all the campsites ?
TENT SITES ALL HAVE PICNIC TABLES AND TRASH CANS…..ALL
HAVE FIRE PITS. WE NOW HAVE EVEN MORE SITES DIRECTLY ON
RIVER/ALL ON EVEN GROUND….ALL SITES HAVE ELECTRIC.
Do you have restrooms & showers ?
WE DO HAVE A CENTRAL BATHHOUSE WITH TEMPERED WATER
SHOWERS {FREE} AND TOILETS. WE MAKE A VALIANT EFFORT TO
KEEP IT CLEAN AND SUPPLIED. PLEASE HELP US HELP YOU! WE
ALSO OFFER PORT-A-POTTIES.
Do you rent tubes & rafts & provide shuttle ?
WE OFFER TUBE AND RAFT RENTALS DAILY..OFFICE OPENS AT
9AM. TRIPS RANGE FROM 2-6HOURS DEPENDING ON HOW LONG
YOU’D LIKE TO BE ON THE RIVER. WE HAVE DIFFERENT PUT-INS
AND TAKE-OUTS ACCORDINGLY. OUR RATES ARE VERY
REASONABLE AND INCLUDE ALL TAXES, SHUTTLE, AND PARKING. NO BOTTLES OR STYROFOAM ARE ALLOWED ON THE RIVER, AND AT TIMES THERE ARE OFFICERS IN THE RIVER TO CHECK ICE
CHESTS. NO PRIVATE EQUIPMENT.
TIP - IF YOU HAVE A LARGE GROUP WANTING TO TUBE TOGETHER WE RECOMMEND SENDING ONE PERSON TO THE OFFICE WITH THE NUMBER OF TUBES NEEDED/LENGTH OF TRIP DESIRED/PAYMENT. THIS WILL REALLY SPEED UP THE PROCESS AND GET YOU ON
THE RIVER MUCH QUICKER.
Do you allow pets ?
NO-SORRY……ABSOLUTELY NO PETS ALLOWED….!!!!!!
Can we choose our campsites ?
WE DO PRE-ASSIGN SITES AND DO OUR BEST TO ACCOMMODATE
YOUR NEEDS AT TIME OF BOOKING, BASED ON AVAILABILITY.
RESERVATIONS ARE HIGHLY ADVISED. THE CABINS ESPECIALLY
DO BOOK UP WELL IN ADVANCE.
Do you provide security ?
SECURITY----OUR STAFF PATROLS THE GROUNDS THROUGHOUT
THE DAY/WEEKDAYS THE OFFICE IS OPEN UNTIL 5PM OR UNTIL
ALL EQUIPMENT IS BACK. WE DO HAVE A COMAL COUNTY
SHERRIFS OFFICER ON DUTY MOST WEEKENDS AND HOLIDAYS
TO HELP PATROL,ANSWER QUESTIONS,OR TEND TO PROBLEMS
SHOULD THEY ARISE. THE OFFICER USUALLY TAKES OVER FOR
US FROM APPROX 10PM TIL 2AM…….SO WE CAN SLEEP!
What is your cancellation policy ?
WE DO REQUIRE AT LEAST A 14 DAY ADVANCE NOTICE OF
CANCELLATION OR CHANGES. NO REFUNDS DUE TO WEATHER. SUMMER WEEKENDS REQUIRE AT LEAST A 2 NTS STAY AND HOLIDAYS A 3 NIGHT STAY.